What Your Wallet Records Mean
Our Privacy Policy covers the details needed to create and maintain your account, including your chosen contact details, phone verification status, login records and device signals used to protect access. When you use DANA, OVO, GoPay or QRIS, we record the payment reference, amount, status and
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time so a receipt or stalled transaction can be checked without asking for an unnecessary wallet password. Bank transfer and virtual account references are handled in the same way. We use this data to provide the requested account service, answer support messages, detect unusual access and
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meet applicable legal requests. Where eligibility or access is discussed, it depends on local law. The policy applies to activity through our site, including mobile browser sessions from Yogyakarta or elsewhere in Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.